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Vietnam’s First Luxury Tour Company Awarded for Excellent Product and Service Awards 2008

The Vietnam’s first luxury tour company LUXURY TRAVEL will be presented  with a Excellent Product and Service Awards 2008 from the Vietnam Small and Medium Enterprise Association on Sunday 4 Jan 2009 in Hanoi.

According to Deputy Prime Minister of Vietnam Mr. Hoang Trung Hai, the criterias for this prestigious award certificate the quality of the products and services of the player in the market.

This is the annual award of the Vietnam Small and Medium Enterprise Association with the purpose of honoring the most outstanding faces in thousands of companies in Vietnam.

This year, the organization committee will award 100 enterprises national wide in all sectors, the economy components, including the enterprises with 100% foreign capital operating effectively in Viet Nam. Luxury Travel will be awarded for the most Excellent Product and Service Awards in Vietnam in 2008 in the tourism industry.

The “Excellent Product and Service Awards 2008” award ceremony will be organized solemnly at Hanoi Opera House on 04 Jan 2009 and live broadcast on the Viet Nam National Televisions VTV1 and VTC1.

The organization committee expects the presence of many high ranking officials of States, Party and Government at the event live on TV, among others, Mr. Nguyen Minh Triet – President of Socialist Republic of Vietnam, Mr. Le Kha Phieu former General Secretary of the Communist Central Committee of Vietnam, Mrs. Nguyen Thi Doan, Vice President, Deputy Prime Minister Hoang Trung Hai, Mr. Nguyen Ðuc Kien, Vice President of the National Assembly.

“We are very proud of this Excellent Product and Service Award 2008 as it is acknowledgement of our continued efforts to create the niche tourism products for high-end tourists and deliver the right experiences with best available services. We are a small company but we still believe small is beautiful” Mr. Pham Ha, Founder and CEO of Luxury Travel Vietnam said:

“We recently returned from our wonderful 15 day journey to Vietnam and Cambodia arranged by Luxury Travel” attested Pamela Solvang, a journalist from Shark Tivi, Texas, USA. “We can’t thank Luxury Travel enough for providing such an excellent travel experience for us from start to finish. The three of us on this trip have all traveled extensively, all around the world. We have used the best luxury travel companies in the US and elsewhere and can says that Luxury Travel Vietnam have moved to top notches of all”

Notes to Editors

Luxury Travel Co., Ltd. (Vietnam) is a 100% fully registered and privately-owned Vietnamese company. It was founded by luxury travel specialists since the 1990s when Vietnam had just opened its doors to worldwide tourism.

The Luxury Travel Company is Vietnam’s first luxury tour company and full travel service agency. Luxury Travel is experienced in providing special services and unique tourism products to luxury global travelers.  The company’s depth of experience and large infrastructure enable it to create unique itineraries with the operational confidence to fulfill client expectations.

Luxury Travel Company’s main business activities - luxury inbound/outbound operator, luxury adventures, custom tours, romance, wellness and spa, MICE, family travel and private travel arrangements for VIP stars, celebrities, Royal and Government clientele, private jet and yacht cruises…nothing is impossible in the whole luxury meaning.

Last year, the company served 10,000 satisfied customers. Among Luxury Travel’s clients are ambassadors, senators, Russian millionaires, CEOs and presidents of Oman Oil Company, royalty and Oman Royal Government ministers, French ministers, Deputy Prime Minister of Canada…and others.

Luxury Travel operates two brands – Luxury Travel and Premium Travel, both for high-end travelers who are inbound and outbound. They are both registered by the National Office of Intellectual Property of Vietnam.

Luxury Travel is a member of Pacific Asia Travel Association (PATA), American Association of Travel Agents (ASTA), Vietnam National Administration of Tourism (VNAT), Vietnam E-Commerce Association (VECOM), Vietnam Tourist Association (VITA).

Luxury Travel has several locations throughout Vietnam. The Head Office is located in Hanoi. Branch offices are located in Ho Chi Minh City (formerly Saigon), Danang, Sapa and Nha Trang. All company operations are run by experienced, creative managers and guides. The Luxury Travel Team includes more than 50 people located throughout Vietnam, Laos and Cambodia.

Luxury Travel has won numerous other awards in Vietnam including the most recent award: Vietnam’s Top Trade Service Awards 2007, Integration and Development Businesses Awards 2008, Cultural Entrepreneur Awards 2008, Excellent Performance - The Guide Awards 2007-2008, Vietnam’s Excellent Product and Service Awards 2008 and Most Nominated So Far for Vietnam’s Best Service Awards 2008.

Luxury Travel is headquartered in Hanoi and has offices around Vietnam and management offices in Laos and Cambodia. It pioneered luxury tourism development in the early 2004. Today, Luxury Travel boasts a 5-year industry track record and brands that are recognized nationally and worldwide. www.luxurytravelvietnam.com

About the Author

Luxury Travel Advisor for Vietnam, Laos, Cambodia, Myanmar and Thailand.

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National Tourism Administration

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Vietnam Tourism: Toward Impressive, Sustainable Growth

Growth is impressive … In the past nearly 10 years, tourism service and administration activities have been changed much. The results of tourism activities have reflected important growths and contributed to the cause of national industrialisation and modernisation, demonstrated by the increasing proportion of the industry in the country’s gross domestic product (GDP). Vietnam only served 2.33 million international arrivals in 2001, but the figure was 4.235 million arrivals in 2008, representing an annual growth of 8.91 per cent per annum. Domestic visitor arrivals reached 20.5 million in 2008, representing a growth 8.34 per cent per annum. Tourist product systems as well as infrastructure systems have been improved not only in quantity but also in quality in recent years as tourism has increased. With respect to accommodation facilities, in 2008, the country had 4,856 accommodation facilities with 123,050 rooms, including 296 facilities ranked from three stars to five stars. The room growth was 15.16 per cent per annum. The number of international and domestic travel companies continuously increased to serve growing number of tourists. By the end of June 2009, Vietnam had 764 licensed international travel companies, more than 10,000 domestic travel companies, and 6,000 international tour guides (at the end of 2008). Travel companies of Vietnam have caught up with the levels of foreign travel firms, and have increased cooperation and enlarged market shares. The most notable change is the soaring investment capital for the tourism industry by both domestic and international investors. Many world-class seaside resorts and ecological tourist sites have given a facelift to the Vietnamese tourism industry and made Vietnam a promising tourist centre of the region and the world. Incomes in foreign currencies increased from US$2.3 billion in 2005 to US$4 billion in 2008. Tourism not only has not only been good economically, but also has affected many social aspects of Vietnamn. At present, the tourism industry has 1,035,000 labourers, of which 285,000 people are direct workers and 750,000 people are indirect workers. As much as 42.5 per cent of tourism workers are certified and some 40.8 per cent of the tourism workforce can speak English, Chinese, French and other languages. Human resources training for the tourism industry have been improved. The country now has 40 universities with tourism training units, 43 tourism vocational high schools and hundreds of small-scaled tourism training centres.

… but unsustainable According to the Vietnam National Administration of Tourism (VNAT), the development of the tourism industry was below the actual potential and the tourism industry has not proved its role as a spearhead for the economic sector. At present, Vietnam tourism is ranked fifth in Southeast Asia. Vietnam has a long coast with many famously beautiful beaches but the country fails to bring its potential into full play. The professionalism of the Vietnamese tourism service industry remains weak and it is apparent in all states from management, promotion, advertisement and marketing to the service workforce. Vietnam has not actually created trademarks. Thus, in the coming time, the tourism industry needs to continue advancing promotional activities in foreign countries. Additionally, the diversification and improvement of tourist products and services also needs more care. The linkage in developing tourism based on regional and territorial characteristics has proven its effectiveness and the tourism industry will pay more attention to this linkage to create interesting and characteristic tourism products and services to eliminate boredom of visitors. At present, Vietnam has many attractive places of interest which remain “hidden charms.” According to experts, Vietnam has rich potential to develop tourism. To exploit these advantages and create beautiful impressions on international friends, Vietnamese tourism industry needs a concrete strategy to ensure not only immediate economic effects but also ensure impressive and sustainable growth.

Le Vuong

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WORLD TOURISM DAY MESSAGE by Shao Qiwei Chairman of China National Tourism Administration


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